Refund policy

• Absolutely no refunds! We accept EXCHANGES ONLY (Damaged/Error)
• No cancellations on already placed orders.
• No switching/swapping items on already placed orders, that applies to orders that have not been shipped.
• SALE ITEMS ARE FINAL SALE.
• Any discount codes must be applied on the order at the time of purchase.  Discounts will not be applied after an order has been completed. If you experience a problem with a discount code, contact us before you place your order at sales@shopkayselite.com

EXCHANGES

In the event that you have received an incorrect item or a damaged item, you will have to notify us via email within 48hrs of delivery. We will provide you with a return shipping label. The item must be shipped back within 3 days, or the return will become invalid. We will not reprint return labels after the 3-day period. If you are unable to send the item back, you will need to notify us within the 3-day period following the return label being sent to you.

• Returns for exchanges are accepted with our authorization only. Items sent without authorization will be refused.
• No resolution will be offered for any issues that you contact us about outside of those 48 hours period, so please check over your items upon receipt.
• The shipping and handling fees are non-refundable.